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Wilten Bioteknika has a wide range of instruments. Because of the variety of options on some products we are not able to mention all of them on our website. Complete information is available on demand.
Mon - Fri: 8:30AM - 5:00PM
+ (31) 076 508 65 00
natasja@wiltenbioteknika.com
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Technical Service

Repair, maintenance and technical support

Our own technical service center is responsible for repair and maintenance, and additional technical support to clients. There are various service agreements to be assured that your equipment is kept operational at all times.

Product and Modifications

Sometimes laboratory instruments and equipment just do not fit within the technical and ergonomic picture of the user. Our engineers are able to create customized solutions for almost all equipment. Both mechanical and electronic solutions can be realized.

Software Development - Engeneering

Synchron is the business unit within the Wilten group engaged in the development of customized solutions. Here the necessary hardware and software are designed and developed in-house.
Besides developing robotic systems Synchron also supplies barcode equipment and custom software for general laboratory applications. Synchron is a well known name in the industry and has been developing since 1986 in collaboration with well-known manufacturers of laboratory instruments special customized solutions.

Rental

Interested in renting? An interesting option!
Wilten Instruments Benelux offers a range of rentable equipment.

Basic conditions

• Minimum rental period is 1 month
• Including maintenance, installation and transport
• Option to buy
• Catalog sales price from 2000 euros
• Prepayment of the rental amount

Support

• The rental amount includes preparation and instruction by Wilten.
• In case of malfunctions, not caused by improper use, the service technician will be sent. If it appears that malfunction cannot be remedied within 2-24 hours after being introduced, the rental period ends on the day of notification and continues on the day that the equipment can be placed again.
• Wilten determines whether the part to be replaced is covered by the warranty provision or will be calculated.
• Necessary visits of the service during the rental period are calculated at the rates of Wilten at that time.
• Transport costs of equipment to and from Wilten Instruments are for the account of Wilten.

Liability:
The tenant is liable for repair of damage or loss of the equipment; calculation of this follows on the basis of subsequent calculation.

Purchase and Refund

When purchasing the rented equipment within 1 month, a refund of 100% of the paid rental amount applies. For refunds on other purchase terms, please refer to the cost overview at the bottom of this page.

Period Rental Extension Restitution
1 month   8% 8% per month 100%
2 months 14% 8% per month 50%
3 months 20% 8% per month 25%
4 months 26% 8% per month 0%
5 months 32% 8% per month 0%
6 months 38% 8% per month 0%
12 months 74% 8% per month 0%
24 months 146% 8% per month 0%

 

  Minimum rental amount: € 200 per month
Period Lease term agreed in advance
Rental Amount in % of the nominal purchase price of the instrument.
Extension Amount in % of the nominal purchase price of the instrument. Amount for a single month extension
Restitution Settlement of prepaid rent when purchasing the instrument